Due to a potential Canada Post strike on May 22, we are not able to ship to P.O. Box addresses since the shipment may be held in-transit. We are happy to help you ship to an alternate address. Please contact us at admin@silvericing.com to update your Ship To address.

Free shipping on orders of $100 or more. Any orders below $100 have a flat rate of $8.99.

As soon as we ship your order you will be sent a confirmation email with your shipment information including your Canada Post tracking number or your FedEx tracking number. Your tracking number can be used to track your package while it reaches its destination.

Canada Post provides a downloadable App that lets you track your Silver Icing shipment from your mobile device. Search for the free Canada Post App in your mobile device's App store.

Orders to the US should be placed through the US website. Please toggle to the US website by adjusting the country flag in the top right corner of the screen.

We currently do not offer shipping outside of the USA and Canada.

Secure Socket Layer (SSL) encryptions are used for every transaction so that your shopping experience will remain secure. The purpose of an SSL is to encrypt all communication between your computer's web browser and our Silver Icing web servers. By ensuring that all data goes through a secure connection you can have the confidence knowing your online shopping experience will be safe and secure.

While you shop, you can be assured that your personal information remains secure, private, and tamper-proof. The Silver Icing website’s payment system is fully Payment Card Industry (PCI) compliant, ensuring a safe and reliable environment for all customer transactions.

Free for orders above $100 and $8.99 flat rate for all other orders.

After completing your online purchase, you will receive an email showing when your products have been shipped. The confirmation email will include all of your shipment information and your shipment tracking number. Once shipped, shipments can take 1-7 business days to arrive.

All orders are shipped via Canada Post or FedEx. Once your order has been processed and shipped you will receive an email containing your Tracking Number. Visit www.canadapost.ca to track Canada Post packages, or visit www.fedex.com/tracking to track FedEx packages.

Canada Post also provides a downloadable App that lets you track your Silver Icing shipment from your mobile device. Search for the free Canada Post App in your mobile device App's store.

Once your order has been processed and shipped, you will receive an email confirming that it has been mailed. This email will contain your Canada Post or FedEx Tracking Number (if applicable). Very small packages will be shipped without tracking numbers.

Order Date is the date that your order was placed online for processing. Ship Date is the date that your order was shipped via Canada Post or FedEx.

Customers with orders shipped to an address in Canada do not have to pay duties.